Use the Vinaphone App to Check Services and Packages Quickly

1. Lookup via syntax

The simplest way to view VinaPhone packages is to text the switchboard. Customers can follow these steps to check:

  1. Open the phone number screen
  2. Dial *110# and press the call key (OK)

After connecting, the switchboard will send customers information about their current packages.

Tra cứu qua cú pháp

2. Call the operator

Customers can call directly to VinaPhone’s hotline at 18001091. This hotline specializes in answering questions and providing support to customers.

After following the instructions and connecting to the consultant, customers will receive free advice on the necessary information about the packages they are using.

Gọi tổng đài

VinaPhone’s customer care and support call center is open 24/7, ready to advise and provide information to customers. Therefore, if customers need to check their VinaPhone package, they should contact the call center for information.

3. Check the carrier’s website

Step 1: Access the website: https://my.vinaphone.com.vn/

Step 2: Log in to your account, or if you don’t have an account, click on “register” and follow the instructions.

Bước 2: Đăng nhập tài khoản

Step 3: After logging in, select “Price plan – Value-added service” >> “Price plan” >> “Personal” >> Look up information.

Here, customers can look up necessary information such as account balance, capacity, SMS, call minutes, etc., to continue using the service in the most convenient way.

4. Check on My VNPT app

Step 1: Download the My VNPT app to your phone:

  • If you are using the iOS operating system, download here.
  • If you are using the Android operating system, download here.

Kiểm tra trên ứng dụng My VNPT

Step 2: Install the application. After successful installation, customers can register or log in to the application

Step 3: After accessing, at the interface screen, customers can select “Menu” >> “Manage account/package” >> “Personal information”.

Above are 4 simple and easy ways to view VinaPhone packages, helping customers save time and get the necessary information!

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